A Rad Bynet Group company
The solution
One platform, four capabilities
What the bot does, as it looks on screen.
Answers
From your documents, catalogs and FAQs, with a source for every answer.
Suggests
Offers and services you define, shown only when they fit the question.
Acts
Agents that check stock, open tickets and create price quotes in your ERP, after approval.
Improves
A question log, feedback and knowledge gaps, plus an email digest of what's still missing.
Getting started
From your documents to a live bot, in four steps
Bynet guides setup and testing, and you manage the content yourselves from day one.
Upload your knowledge
Manuals, Excel catalogs, service terms and FAQs
Configure and brand
Branding, knowledge scope, offers, and connections to your ERP or other systems
Test on real questions
Dozens of real customer questions, each answer with a source, fixed before a customer sees it
Go live and keep improving
One line of code on your site, and an email digest of what hasn't been answered yet
A typical timeline for a ready set of documents. It varies with the number of system integrations.
Let's see it on your documents
Send us a few documents and ten real customer questions, and we'll show you the answers with their sources.